Resources to Evaluate, Onboard, and Master Matidor
Whether you're exploring fit, implementing the platform, or mastering advanced features, find what you need to succeed.
Overview
Managing field operations across multiple sites requires the right tools and knowledge. Our resources help you at every stage: understanding whether Matidor fits your operation, onboarding your team successfully, and mastering the platform to maximize results. Choose your path based on where you are in your journey.
Get Started
Evaluate Matidor
Explore whether Matidor fits your operation. Review common scenarios, understand capabilities, and assess implementation requirements.
Evaluate If Matidor Fits →
Onboard Your Team
Transform operations in 4-6 weeks with our proven onboarding process. Get your team confident, adopted, and delivering results.
Learn & Get Support
Master Matidor with video tutorials, searchable documentation, and live support when you need it.
Matidor enables teams across field operations, utilities, and infrastructure to see and control every project in one place
Find Resources Based on Where You Are
Different stages of your journey require different resources. Start with the path that matches your current needs.
Path 1: Evaluating Solutions
Who This Is For
Operations managers researching unified field operations software, teams comparing platform options, decision-makers assessing fit for your organization, or anyone exploring whether Matidor addresses your challenges.
What You'll Find
- Common scenarios where teams evaluate Matidor
- Honest assessment of what Matidor offers and doesn't offer
- Implementation timeline and resource requirements
- Industry-specific use cases and applications
- Transparent fit assessment before time investment
Start Here: Explore Evaluate Page →
Path 2: Implementing Matidor
Who This Is For
Teams that have committed to Matidor, executive sponsors preparing for rollout, dedicated onboarding contacts coordinating implementation, or project managers planning deployment.
What You'll Find
- Five-phase onboarding journey from planning to integration
- Time commitment expectations for your team
- Data preparation and migration support
- Training approach for field and office teams
- Post-launch stabilization and expansion planning
Start Here: Review Onboarding Process →
Path 3: Using Matidor
Who This Is For
Current users mastering features, new team members getting up to speed, field technicians learning mobile workflows, office staff exploring desktop capabilities, or managers optimizing usage.
What You'll Find
- Matidor 101 video series with focused tutorials
- Searchable documentation and step-by-step guides
- In-app support chat for real-time help
- Email support for complex questions
- Custom training options for your team
Start Here: Access Learning Resources →
More Ways to Learn and Connect
Video Library
Watch Matidor 101 tutorials covering core features, mobile workflows, and common use cases. Short, focused videos you can watch anytime on any device.
Blog & Articles
Industry insights, best practices, and use cases for field operations. Learn how teams manage complex projects, control budgets, and coordinate remote crews.
Contact Support
Get help from our team through in-app chat, email support, or schedule custom training for your organization.
Help Documentation
Searchable knowledge base with step-by-step guides, troubleshooting articles, and feature documentation for every module.
Find Resources for Your Role
Executive Sponsors & Decision Makers
- Discover page: Fit assessment and implementation overview
- Onboarding page: Time commitment and success factors
- Industry solutions: Oil and gas, environmental services, other industries.
Operations Managers
- Project management capabilities
- Budget and cost control features
- Location intelligence for geographic coordination
- Onboarding process and timeline.
Project Managers
- Learn page: Project management tutorials
- Field operations coordination
- Video tutorials: Task management and tracking
- Documentation: Custom workflows and templates.
Field Technicians
- Video tutorials: Mobile workflows and offline data collection
- Documentation: Mobile app guides
- Field operations capabilities
- Support: In-app chat for real-time help.
Finance & Accounting Teams
- Budget and cost control features
- Integration with QuickBooks, Deltek, Harvest, Replicon
- Video tutorials: Budget tracking and reporting
- Documentation: Month-end processes.
Not Sure Where to Start?
If you're exploring whether Matidor fits
Start with the Discover page to review common scenarios, understand capabilities, and assess implementation requirements. Schedule a demo or discovery call to discuss your specific situation.
If you've already committed to Matidor
Review the Onboarding page to understand the five-phase process, time commitment, and what to expect. Schedule your kickoff call to begin planning.
If you're a current user
Access the Learn page for video tutorials, documentation, and support options. Start with Matidor 101 videos if you're new, or search documentation for specific features.
If you need help right now
Use in-app support chat (available in Matidor during business hours) or email support@matidor.com for assistance. Response times are typically under 20 minutes during business hours.
Ready to Take the Next Step?
For Teams Evaluating Matidor
Schedule a Demo
See how Matidor handles your specific workflows. Watch live demonstrations of project management, budget tracking, location intelligence, and field operations.
Start Free Trial
Get full platform access with no commitment. Import your projects, test with your team, and evaluate using your actual data. No credit card required.
For Current Users
Watch Matidor 101 Videos
Short, focused tutorials covering core features and common workflows. Learn at your own pace on any device.
Search Documentation
Find step-by-step guides, troubleshooting articles, and feature documentation for every module.
Contact Support
Get help through in-app chat (business hours) or email support@matidor.com anytime. Response within 20 minutes during business hours.
Frequently Asked Questions
No. Resources are organized by stage (evaluating, onboarding, using) so you can focus on what's relevant to your current needs. If you're evaluating, start with Discover. If you're implementing, start with Onboard. If you're using Matidor, start with Learn.
Yes. The Discover, Onboard, and Learn pages are publicly accessible. Video tutorials are available on YouTube. Some documentation requires a Matidor account for context-specific help within the platform.
Navigate to Solutions pages for industry-specific information: Oil and Gas, Environmental Services, or Other Industries. These pages explain how Matidor applies to your sector with relevant use cases and workflows.
Absolutely. Schedule a discovery call to discuss your specific situation with our team. Current users can access in-app support chat or email support@matidor.com. We also offer custom training for teams needing hands-on instruction.
We update resources regularly based on platform updates, user feedback, and new features. Video tutorials are added monthly. Documentation is updated with each product release. Blog articles publish weekly with industry insights and best practices.
Use the search bar in our documentation (for current users) or contact support@matidor.com. We track resource requests and create new content based on common questions. Your feedback helps us improve resources for everyone.