What This Video Covers
This tutorial introduces Smart Comments in Matidor — the built-in communication tool that keeps project discussions, field updates, and team notifications connected directly to the projects, map items, files, and work items they relate to. Unlike email or separate messaging apps, Smart Comments ensure that every conversation is tied to the right context and is visible to the right team members without information getting lost or separated from the project record.
Who This Is For
This video is for team members across field and office roles who currently coordinate project updates via email or chat and want to centralize communication inside Matidor, project managers who need a clear record of decisions, approvals, and updates linked to specific project items, and organizations managing environmental, field service, or multi-site operations where clear team communication directly affects project outcomes.
Step-by-Step Walkthrough
The tutorial opens the comment panel inside a Matidor project and demonstrates adding a new comment. You type your message in the comment box and use the @mention feature to tag a specific teammate — the tagged teammate receives both an in-app notification and an email alert, ensuring the message is seen even when the recipient is not actively logged in. The #tag feature links a comment to a specific map item, file, cost record, or work item within the project, creating a direct reference that anyone reading the comment can click to navigate to the relevant record instantly.
Threaded replies keep related exchanges organized and readable, and the full comment history is permanently attached to the project record for audit and review purposes. The tutorial also shows how comment notifications can be configured so team members receive the right volume of alerts without notification fatigue.
Key Takeaways
Smart Comments in Matidor replace project email threads with structured, contextual communication that lives inside the platform. @mentions ensure the right people see the right messages, #tags link conversations to specific map items and project records, and threaded replies keep discussions organized — giving field operations teams faster decision-making, clearer accountability, and a complete communication record tied to every project.